Data Protection

789b's Privacy Policy — Your Data, Our Responsibility

This Privacy Policy transparently explains how the information you provide while using the 789b platform is collected, used, and kept secure.

Last Updated: January 2026

How 789b protects your privacy

The protection of your personal information is our top priority in everything we do.

SSL encryption

All your data is protected with 256-bit SSL encryption. Information in transit cannot be read by any third party.

Data Is Not Shared

Your personal information is never sold or shared with any third-party marketers — that is our unwavering commitment.

Secure Data Storage

All personal data is stored on encrypted servers. Multiple layers of security are in place to prevent unauthorized access.

Cookie Controls

You can change your cookie settings at any time. Your consent is obtained for all cookies other than essential ones.

KYC verification security

Documents submitted for identity verification are processed only within secure systems and deleted once verification is complete.

Regular Audits

Our data protection practices are regularly reviewed and audited by independent security experts.

01Scope & Applicability

We take the privacy and protection of personal data of all 789b platform users extremely seriously. This Privacy Policy explains what information 789b collects, why it is collected, and how it is used. By reading it, you will also learn what rights you have over your own data.

This Privacy Policy applies to the 789b website, mobile platform, and all associated services. By using our services, you agree to the terms of this Privacy Policy. If you have any questions, our support team is always on hand to help.

Our core principles: 789b never sells or shares your personal information with advertisers. Your privacy is at the core of how we operate.

This policy has been drawn up in accordance with international data protection law and gaming regulatory standards. It has been published in English with Bangladesh users in mind; however, in the event of any legal dispute, the English version shall be the authoritative text.

02What information is collected

789b may collect the following types of information:

Data Types Example Reason for Collection
Identifying Information Name, date of birth, gender Account verification & KYC
Contact Information Email, phone number Account registration & support
Financial information Payment methods, transaction history Deposit & Withdrawal Process
Identity Documents NID, passport copy Age & Identity Verification
Usage Data Game history, login times Service Improvement & Responsible Gaming
Technical Information IP address, browser, device Security & Fraud Prevention

Note: We only collect information that is necessary. No unnecessary or excessive personal data is ever requested.

03How We Collect Data

789b collects information in the following ways:

  • Information Provided Directly: Information you provide directly during registration, KYC verification, or when contacting support.
  • Automatically Collected Information: Technical data collected automatically via cookies and log files during your use of the platform.
  • Payment Processor: Limited transaction data received from payment gateways during deposits and withdrawals.
  • Verification Authority: Via accredited third-party services for identity and age verification.
  • Referral Information: Associated data from any referral links or promotional codes used.

We ensure that every method of data collection is fully transparent. No personal information is collected through hidden means. When you access the platform, a cookie notification will inform you accordingly.

04Purpose of Data Use

Collected information is used only for the following purposes:

  • To complete account registration and identity verification.
  • To process deposits, withdrawals, and other financial transactions.
  • To provide customer support and resolve complaints.
  • To prevent fraud, money laundering, and platform abuse.
  • To meet legal and regulatory compliance requirements.
  • To support and monitor responsible gaming.
  • To improve platform performance and enhance the user experience.
  • To send you promotional offers and updates with your consent.

Important: Your data is never used for advertising profiling or third-party marketing. You can opt out of marketing communications at any time.

05Data Sharing Policy

789b does not sell your personal information. However, data may be shared in the following limited circumstances:

  • Payment Processor: Limited financial information is shared with payment partners such as Mobile Banking, Nagad, or Rocket solely to process transactions.
  • KYC verification provider: With internationally recognised identity verification providers.
  • Law enforcement agencies: Due to a court order or legal obligation.
  • Licensing Authority: With the regulatory authority overseeing our gaming licence.
  • Game Provider: Only the minimum data necessary to operate the relevant game.

Whenever data is shared in any of the above circumstances, the receiving party is contractually bound to uphold the same privacy standards as 789b. We ensure that no third party may use the information beyond the specific purpose for which it was shared.

06Cookies & Tracking Technologies

789b uses cookies to keep the website running smoothly. Cookies are small text files stored in your browser. We use the following types of cookies:

  • Essential cookies: These are essential for maintaining your login session and keeping the site secure — without them, the site cannot function.
  • Performance Cookies: This helps us understand which parts of the site see the most traffic — allowing us to improve our services accordingly.
  • Functional Cookies: Used to remember your preferences, such as language or theme.
  • Analytics Cookies: Helps analyze user behavior — fully anonymized.

Your control: You have the option to reject all cookies except essential ones. You can also delete cookies at any time through your browser settings.

07Data Retention Period

Your personal information is not kept longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

  • Account information: For the duration the account is active and up to 5 years after closure.
  • Financial transaction records: At least 5–7 years as required by law.
  • KYC documents: Retained where required after verification is complete, otherwise deleted.
  • Technical Logs: Up to 12 months for security purposes.
  • Contact Records: Up to 2 years after a support case is resolved.

Once the retention period ends, data is securely deleted or fully anonymized. No data is kept indefinitely.

08Your rights

You have the following rights over your personal information:

Right to Access

You may submit a request to find out what information is held about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data where no legal obligation requires its retention.

Right to Restrict Processing

You may request that we stop using your data for specific purposes.

Right to Data Portability

You may request a copy of your data in a portable format.

Right to opt out

You may withdraw consent from marketing communications at any time.

To exercise your rights: To exercise any of your rights, please contact our support team. We will respond within 30 business days of receiving your request.

09Protection of Minors

789b strictly does not collect data from or provide services to anyone under 18. Age verification is mandatory at registration, and date of birth is confirmed during the KYC process.

If we become aware that a minor's data has been collected inadvertently, the account will be closed immediately and all collected data will be permanently deleted.

A note for parents: If you believe your child is using 789b, contact our support team immediately. We will take action within 24 hours.

10Policy Updates & Changes

This Privacy Policy may be updated from time to time due to legal changes, new service additions, or security improvements. You will be notified by email before any significant changes take effect.

Continued use of the platform after any changes constitutes acceptance of the updated policy. The date of the latest update is always shown at the top of this page.

Update notification: Users will be notified at their registered email address at least 7 days before any major changes take effect.

Frequently Asked Questions About Our Privacy Policy

No, never. 789b does not sell your personal data to any third parties. Data is only shared with a limited number of partners strictly for operational purposes, and those partners are bound by the same privacy standards.

Retained after KYC verification is complete in accordance with legal obligations where required. Kept for up to 5 years after account closure, then permanently deleted.

You may request deletion of your data provided there are no legal or regulatory obligations requiring its retention. Financial transaction records must be kept for a set period for legal reasons. Contact support and we will provide full details.

Disabling essential cookies may prevent the site from working properly, as they are required for login sessions and security. However, the site can still be used with performance and analytics cookies turned off.

Yes. In the event of a data security incident, we will notify the relevant authorities within 72 hours and inform affected users at their registered email address as promptly as possible, in accordance with international regulations.

Your privacy is assured — now let's play

Your personal information is completely safe with 789b. We protect your privacy through SSL encryption, strict data protection policies, and transparent terms of use. Register for free today and enjoy gaming with confidence.

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